How Can We Help?
J&P Group provide a range of comprehensive CNC servicing & maintenance options to suit your manufacturing environment, backed by highly skilled and experienced engineers including factory trained CNC service engineers. Our aim is to create lasting partnerships, providing levels of service and support beyond the expectations of our customers to support their competitiveness in global markets’.
"J&P Group’s expertise in CNC machine tools is unmatched. Their team provided us with precise guidance, efficient maintenance, and solutions that maximised our production uptime. Their technical knowledge and professionalism make them a trusted partner for any manufacturing operation."— Mark T., Manufacturing Manager
The service and support division at JPG delivers first-class support for all the machine types within metal cutting and related sectors. Some of our key services are detailed below;
Our Key Services Include
- Reactive / Breakdown support (24-hour response).
- Machine tool health checks.
- Telephone support.
- Customer feedback / continuous improvement.
- Support for all machine tool types and manufacturers.
- Machine tool spares.
- Machine tool geometric alignment and metrology.
- CNC, PLC and Servo drives repaired.
- Control retrofitting (Heidenhain, Siemens and Fanuc specialists).
- Renishaw Bar test.
- Laser calibration.
- Machine condition reports.
- Condition monitoring.
- Vibration analysis.
- Thermal image surveys.
Service Package Agreements
A cost-effective way of spreading a contracted schedule of J&P Group engineers time across a 12 – Month period. With the comprehensive SPA package, you tailor our time to suit your needs. This is a pre-ordered package of hours to cover a 12-month period. Only one PO required for the whole year.
- Can be invoiced monthly.
- Hours can be used for a breakdown, machine service and technical support.
- Cost is spread annually.
- Discounts on spare parts.
- Unused hours can be rolled over into the next year.
- Extra hours can be topped up.
- Priority service call out for contracted customers.
Preventative Maintenance Agreements
The level and complexity of your service requirements will be well looked after at J&P Group. Our Preventative Maintenance Agreements can be tailored and adjusted to suits all assets and all our customers. Whether simple machine checks or a total asset care schedule, we’ll help deliver the correct solution for your business.
A Preventative Maintenance Agreement will enable you to benefit from;
- Standard routine service tailored to meet your assets needs.
- Wear parts, spares and consumables can be included in the service and procured by our spares team.
- Total cost can be spread over a 12 – Month period if required.
- Short notice requests for servicing can be arranged, just contact our service team for assistance.
Most Asked Question.
We work on a wide range of CNC and manual machines, including milling machines, lathes, grinders, and specialist production equipment.
Yes. Our engineers are experienced with most leading brands and can source OEM or equivalent parts to keep your machines running at peak performance.
Absolutely. We offer rapid-response callouts to get your machines back up and running with minimal downtime.
We recommend regular preventative maintenance—typically every 6 to 12 months—depending on machine usage and production demands.
Yes. Our tailored service plans provide scheduled inspections, servicing, and priority breakdown cover to suit your operational needs.
Yes. We provide full machine calibration and accuracy checks to ensure your equipment meets production tolerances.
Yes. Our engineers can complete PUWER-compliant safety inspections alongside routine servicing.
Of course. We aim to minimize disruption by scheduling service and maintenance at times that best suit your operations.
Yes. We offer machine rebuilds, upgrades, and retrofits to extend the life and improve the performance of older equipment.
Yes. Every service includes a detailed report outlining work carried out, parts replaced, and any recommendations for future maintenance.